Replacement Parts

To complete this form, you will need:

  1. Model number and serial number, as printed on your product's white product label
    product label

  2. Which part(s) to order, as named and lettered in your product's instruction manual

2. Place order

For consumers. We will review your order within 2-5 business days.

Your product

What parts do you need?

Describe the problem

Shipping address

2. Place order

For Nursery Works retailers. We will review your order within 2-5 business days.

Retailer information

The product

What parts do you need?

Describe the problem

Ship-to address

Both the model number and serial/PO number are printed on our product label.

  • For cribs, this label is located on the inner right side panel at mattress level.
  • For dressers and most changers, it is located on the back panel. If the back panel is installed backwards, the label may be situated on the inside of the dresser/changer.
  • For changers with no drawers or back panel, the label is located on one of the shelf boards.

Please note as different types and runs of products may have different numbering formats, your serial/PO number format may differ from the format below. The location of the label remains the same however.

product label

Part names and letters can be found in your product's instruction manual. They look like:

  • A. Headboard
  • F-1. Left front post
  • H1. 3" Round Head Bolt
  • L. 1" Allen head bolt

Note: For example only. Parts will differ per product.

You can download manuals from our Instruction Manual page.