Q. Note

Nurseryworks furniture is handcrafted from woods finished with non-toxic and certified-safe lacquer and veneers. A child can not be harmed by these finishes. Furniture may be affected by a teething child. Replacement parts, touchup paint, and wood stain pens are available for sale from Nurseryworks. Nurseryworks products are handcrafted and made of woods. Wood is a natural material, which may bend and cause a variation in the alignment of the drawers. Should this occur, Nurseryworks recommends attaching felt tabs or rubber pieces underneath the drawers to ensure that the drawers align.

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Q. What is Nurseryworks' Warranty Policy?

Nurseryworks has a one year limited warranty. We will replace any missing parts at the time of the purchase or any defective item within a one year period from the date of original purchase. Please note that the specific legal rights of this warranty may vary from state to state. Some states do not allow limitation on how long an implied warranty lasts.

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Q. What does Nurseryworks' Warranty Policy cover?

Nurseryworks' warranty only covers new units with original packaging and ownership, and is not transferable.

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Q. What does Nurseryworks' Warranty Policy NOT cover?

Nurseryworks' warranty does not cover any used, secondhand or demo models. It does not cover any damaged or defective parts that result from installation and assembly, normal wear and tear, abuse, negligence, improper use or alteration to the finish, design, and hardware of the crib. Please note that the specific legal rights of this warranty may vary from state to state. Some states do not allow any exclusion or limitation of incidental damages.

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Q. Do Nurseryworks cribs meet U.S. safety standards?

Yes. Nurseryworks cribs meet ASTM industry standards (ASTM-F-1169). The Aerial Crib, Loom Crib, Platform Crib, and Studio Crib are certified by the Juvenile Products Manufacturers Association to meet the Consumer Product Safety Commission's safety standards (CPSC-F-966). The upholstery fabrics meet all governmental standards for textile safety, and are flame retardant.

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Q. What is required to assemble Nurseryworks furniture?

All Nurseryworks furniture requires some assembly, and detailed instructions are included. Required tools include a screwdriver, pliers, and possibly a wrench (for extra tightening). Assembly is simple and can be performed in less than one hour per piece. If assembly is troublesome or difficult, Nurseryworks can be called for assistance at (323) 728 8988. For customers who live in the Los Angeles, California and New York, New York areas, Nurseryworks offers a full delivery and assembly service at a very reasonable fee.

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Q. Are Nurseryworks products guaranteed?

Nurseryworks stands behind its products and works to ensure satisfaction with every purchase. If there is a manufacturing defect, Nurseryworks will fix the problem. Customers who are unhappy with a purchase for reasons other than a defect may call Nurseryworks at (323) 728 8988.

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Q. How should Nurseryworks furniture be cared for?

A cotton cloth and a nontoxic cleanser will handle most needs. Nurseryworks fabrics are stain and water resistant; blotting a stain immediately with water will remove most spills. If using a fabric cleanser, an inconspicuous spot should be tested to ensure that it does not discolor the fabric. Periodic polishing or oiling of legs that have a stain finish will maintain the rich tones.

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Q. What is a Nurseryworks crib conversion kit?

A crib conversion kit converts a crib to a toddler daybed. Converted cribs have a built-in guardrail and an easy crawl-in space for a toddler.

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Q. What options exist for international shipments?

Nurseryworks ships its products worldwide. Call Nurseryworks at (323) 728 8988 for a shipping quote. Currently available in the U.S., Canada, Norway, Puerto Rico, and Saudia Arabia, Nurseryworks will soon be available in other countries.

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Q. What are Nurseryworks products made of?

Nurseryworks furniture is made of six types of wood - ash, bent plywood, natural catalpa, Paulownia, pine, and zebra - with low-VOC lacquer and/or stained. Paulownia is a plantation wood that is harvested every 8 to10 years, thereby meeting standards for sustainability. A small amount of MDF is used to produce the Nurseryworks unique carving options.

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Q. What size mattress is recommended for Nurseryworks cribs? What size changing pad is recommended for Nurseryworks changing tables?

Nurseryworks recommends a 27.5" mattress for cribs and a changing pad that measures no longer than 33" for changing tables.

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Q. Does Nurseryworks work with interior designers and architects?

Yes. Nurseryworks will assist with design consultations and offer to the trade pricing.

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By MDB: A family company